- 10 CAREER ESSENTIALS USING YOUR PERSONALITY TYPE TO EXCEL AT WORKFocusing on day-to-day behaviour and providing practical tips and strategies, this title shows you how to work effectively, get recognition and steer your career in the direction you want to go. It provides the self-assessment tools and tips to stimulate learning and improve your ability to implement your personal career strategy to its fullest.
ISBN: 9781857885422
Title: 10 CAREER ESSENTIALS: USING YOUR PERSONALITY TYPE TO EXCEL AT WORK
Author: DUNNING, DONNA
Publication date: 15/07/2010
RRP: $29.00Price: $29.00 $29.00 - 10 STEPS TO SUCCESSFUL CUSTOMER SERVICEOutstanding customer service is the heart of customer satisfaction and loyalty. How to achieve it? This work focuses on customer service from a values and mission viewpoint. It is designed for front-line customer service professionals that helps them implement key practices for engaging customer loyalty, improving results, and developing trust.
ISBN: 9781562865900
Title: 10 STEPS TO SUCCESSFUL CUSTOMER SERVICE
Author: KAMIN, MAXINE
Publication date: 15/09/2010
RRP: $45.00Price: $45.00 $45.00 - 18 MINUTES FIND YOUR FOCUS, MASTER DISTRACTION AND GET THE RIGHT THINGS DONEThe most important business/self-help book since EMOTIONAL INTELLIGENCE and THE ONE-MINUTE MANAGER.
ISBN: 9781409130574
Title: 18 MINUTES: FIND YOUR FOCUS, MASTER DISTRACTION AND GET THE RIGHT THINGS DONE
Author: BREGMAN, PETER
Publication date: 29/12/2011
RRP: $37.00Price: $37.00 $37.00 - 23 THINGS THEY DON'T TELL YOU ABOUT CAPITALISMIn "23 Things They Don't Tell You About Capitalism" one of today's most iconoclastic thinkers destroys the biggest myths about the world we live in. There's no such thing as a 'free' market. Globalization isn't making the world richer. We don't live in a digital world - the washing machine has changed lives more than the internet. Poor countries are more entrepreneurial than rich ones. Higher paid managers don't produce better results. This galvanizing, fact-packed book about money, equality, freedom and greed proves that the free market isn't just bad for people - it's an inefficient way of running economies too. Here Chang lays out the alternatives, and shows there's a better way.
ISBN: 9780141047973
Title: 23 THINGS THEY DON'T TELL YOU ABOUT CAPITALISM
Author: CHANG, HA-JOON
Publication date: 01/09/2011
RRP: $30.00Price: $30.00 $30.00 - 43 MISTAKES EVERY BUSINESS MAKE AND HOW TO AVOID THEM YOUR EXPERT GUIDE TO BETTER BUSINESSThe UK's no.1 business expert is back with his most forthright and hard-hitting book yet! Duncan's razor-sharp advice will immediatley enable you to do your day job a whole lot better
ISBN: 9780755362264
Title: 43 MISTAKES EVERY BUSINESS MAKE...AND HOW TO AVOID THEM: YOUR EXPERT GUIDE TO BETTER BUSINESS
Author: BANNATYNE, OBE DUNCAN
Publication date: 09/06/2011
RRP: $37.00Price: $37.00 $37.00 - 50 PROSPERITY CLASSICS ATTRACT IT, CREATE IT, MANAGE IT, SHARE ITLooking to discover the secrets to wealth and plenty? Find them now with 50 Prosperity Classics! The first book to highlight landmark titles in the ever-growing field of wealth creation.
ISBN: 9781857885040
Title: 50 PROSPERITY CLASSICS: ATTRACT IT, CREATE IT, MANAGE IT, SHARE IT
Author: BUTLER-BOWDON, TOM
Publication date: 21/02/2008
RRP: $25.00Price: $25.00 $25.00 - 50 SUCCESS CLASSICS WINNING WISDOM FOR WORK AND LIFE FROM FIFTY LANDMARK BOOKSWe are all seeking answers to how to achieve life success. In "50 Success Classics" Tom Butler-Bowdon goes back to basics, to find the classic books on staying true to ourselves and fulfilling our potential.
ISBN: 9781857883336
Title: 50 SUCCESS CLASSICS: WINNING WISDOM FOR WORK AND LIFE FROM FIFTY LANDMARK BOOKS
Author: BUTLER-BOWDON, TOM
Publication date: 16/01/2004
RRP: $25.00Price: $25.00 $25.00 - 96 Great Interview Questions to Ask Before You HireISBN: 9780814413517
Title: 96 Great Interview Questions to Ask Before You Hire
Author: FALCONE, PAUL
Publication date: 01/11/2008
RRP: $36.00Price: $36.00 $36.00 - A GLOBAL LIFE MY JOURNEY AMONG RICH AND POOR, FROM SYDNEY TO WALL STREET TO THE WORLD BANKISBN: 9781742611464
Title: A GLOBAL LIFE: MY JOURNEY AMONG RICH AND POOR, FROM SYDNEY TO WALL STREET TO THE WORLD BANK
Author: MARGO, JILL
Publication date: 01/10/2011
RRP: $43.00Price: $43.00 $43.00 - A Short History of Nearly EverythingBill Bryson describes himself as a reluctant traveller, but even when he stays safely in his own study at home, he can't contain his curiosity about the world around him. This book is his quest to understand everything that has happened from the Big Bang to the rise of civilization.
ISBN: 9780552997041
Title: A Short History of Nearly Everything
Author: BRYSON, BILL
Publication date: 01/06/2004
RRP: $34.00Price: $34.00 $34.00 - AFTERSHOCK RESHAPING THE WORLD ECONOMY AFTER THE CRISIS* Where now for the world, in the wake of the global financial crisis? AFTERSHOCK is out now in paperback - with new material
ISBN: 9780349122755
Title: AFTERSHOCK: RESHAPING THE WORLD ECONOMY AFTER THE CRISIS
Author: LEGRAIN, PHILIPPE
Publication date: 05/05/2011
RRP: $37.00Price: $37.00 $37.00 - AN IDEA A DAYISBN: 9789814328647
Title: AN IDEA A DAY
Publication date: 15/04/2011
RRP: $32.00Price: $32.00 $32.00
